Nordic Enterprises Seek Digital Transformation from Data Center and Cloud Vendors

STOCKHOLM — Enterprises in the Nordic countries are investing in digital transformation and looking for vendors to help them with their move to the cloud and adoption of artificial intelligence for operations, according to a new report published today by Information Services Group, a leading global technology research and advisory firm. The 2019 ISG Provider Lens Private/Hybrid Cloud — Data Center Services & Solutions Report for the Nordics finds many Nordic enterprises turning to IT outsourcing as a way to cut costs, expand their businesses globally and gain access to technology experts with niche skills.

Barry Matthews, Partner and head of ISG Northern Europe, ISG

“As Nordic enterprises transform their businesses to raise their profiles in the global market, digital transformation and cloud and data center outsourcing have become their key priorities,” said Barry Matthews, partner and head of ISG Northern Europe, which includes the Nordics.

In some cases, however, Nordic businesses are struggling to see quick returns on investment when they move to a cloud computing model, the report says. While cloud computing can eliminate or minimize hardware infrastructure, some enterprises need outside expertise to help them plan and capitalize their cloud investments.

Many Nordic enterprises are turning to providers to help them roll out artificial intelligence for IT operations (AIOps) to automate commoditized IT infrastructure and software maintenance and to reduce labor-intensive intervention for mundane tasks.

In addition, container technology is growing in popularity with Nordic enterprises, especially for mission-critical applications in financial, educational, and media and communications organizations.

Another trend in the cloud and data center market is a move toward hyper-converged infrastructure, with Nordic enterprises embracing the convergence of software-defined hardware and software – for computation, networking and storage – in an easy-to-use system that enables digital transformation.

The 2019 ISG Provider Lens Private/Hybrid Cloud — Data Center Services & Solutions Report for the Nordics evaluates the capabilities of 19 providers across three quadrants: Managed Services and Transformation, Managed Security Services and Managed Containers as a Service (CaaS). The report names Capgemini, DXC Technology, IBM and TCS as leaders in two quadrants and Accenture, Atos, HCL, Secureworks and Wipro as leaders in one.

About ISG Provider Lens Research: The ISG Provider Lens Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG’s global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG’s enterprise clients. The research currently covers providers offering their services globally, across Europe and Latin America, as well as in the U.S., Germany, the U.K., the Nordics and Brazil, with additional markets to be added in the future. The series is a complement to the ISG Provider Lens Archetype reports, which offer a first-of-its-kind evaluation of providers from the perspective of specific buyer types.

About ISG: ISG is a leading global technology research and advisory firm. A trusted business partner to more than 700 clients, including more than 70 of the top 100 enterprises in the world, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth. The firm specializes in digital transformation services, including automation, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; strategy and operations design; change management; market intelligence and technology research and analysis. Founded in 2006, and based in Stamford, Conn., ISG employs more than 1,300 digital-ready professionals operating in more than 20 countries—a global team known for its innovative thinking, market influence, deep industry and technology expertise, and world-class research and analytical capabilities based on the industry’s most comprehensive marketplace data.

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