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End-User RoundTable: What Factors Affect Decision-Making for Hybrid Deployment?

Jul 3, 2018
by Josh Anderson

NEW YORK, NY — At the Seventh Annual New York City Data Center Summit this Spring, CapRE gathered a panel of regional insiders for a discussion on The End-User Approach to On-Prem, Hybrid, the Cloud, and Tomorrow’s Compute Needs and Initiatives. While much of the conversation focused on which applications should go where, Moderator David Spiewak, Managing Principal at DJS Group LLC and Next Tier HD asked the panel to zoom out a bit and share their thought processed on such decisions.

Asked Spiewak, “What are the primary factors affecting data center decision making in the case of hybrid vs on-prem vs other deployments? And how have these changed in the last couple of years?” Below are the responses he gathered.

Joe Sardella, Director of Sales for the Northeast, QTS: I think what a lot of people are looking at, and I think you hit on it earlier, is connectivity. As you move into a hybrid model, the applications obviously are going to be dispersed. And latency is key to any of those types of things. So as we’re advising customers on the layout of their data center, we’ve got to take into consideration where things are going to live. Because they’re not necessarily going to be living in the same footprint all of the time. As a technologist, I have to go, okay, I like this, but where is it going to be? Where are our connections going to be? How are we going to get that all together, and are you potentially connecting to an outside source? That has changed the dynamics of design a lot, I think.

Josh Williams, VP of Enterprise Sales & Engineering, SingleHop, an INAP Company: I think that, from what we see – whether that’s colocation or whether it’s managed hosting or bare metal —  when customers come to us, they may not have a strategy around Amazon or Azure. But one of the first things that they ask us is, if I wanted to go there, if I wanted to do something, can you help me? And then, how would I connect?

data center summitAlmost every RFP that I see nowadays, they at least ask that question, to make sure that the data center provider that they’re going to use, in whatever fashion they’re going to use it, wants to have that the ability to connect to Amazon or Azure, just in case they decide to make a change later down the road. Or, maybe there is something that they plan on doing, but maybe it’s not until two years away. They just don’t want to make a decision now that would affect them later and cause pain or [force them to do] work-arounds or affect their applications strategy at the end of the day.

Andrew Sweeney, Managing Partner, Eden Technologies: I would agree with that. You know, it depends on who is talking to us – if it’s the data person running the data center, for them, it’s about taking a workload and putting it somewhere else. but if we’re talking about the application people, they want to be able to access services that are in the Cloud. They want to be able to grab bunches of code and bunches of functionality and plug them into their applications.

And maybe there is a system that’s sitting on site that’s critical and therefore has to stay on site, but they want that system to be able to interact with the Cloud and be able to tie into a CRM system or analytics system or AI system or whatever those are. that’s pretty important to them when they talk to us. I don’t think everything is going to be pure. I think hybrid is where we’re going to be. You’re going to need those capabilities. Are you keep on moving forward and building applications, they’re going to become more intelligent and will want to consume more and more pieces of that puzzle.

For more coverage of this panel, check out earlier CapRE Insider Reports:

Banner Photo: Josh Williams, VP of Enterprise Sales & Engineering, SingleHop, an INAP Company; Joe Sardella, Director of Sales for the Northeast, QTS; Andrew Sweeney, Managing Partner, Eden Technologies

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