Coresite’s Gerry Fassig: Typical Enterprise Has Lack of Expertise and Silo’d Decision-Making Process

SAN FRANCISCO, CA — CapRE Data Center Summits expend a lot of bandwidth on the challenges that firms face when migrating data to the Cloud. However, that are many layers to that process, since there are different kinds of cloud. In fact, even cloud-native companies face struggles when deploying hybrid cloud architecture.

So at CapRE’s Northern California Data Center Summit, we gathered a panel of regional data center insiders to share lessons learned and perspective gleaned from this process. Moderator Mike Nguyen, Founder and CEO of Inflect put it well when he asked the panel — how can you convince cloud-native companies that they need to do something more than just buy a MacBook Pro?

For some trusted insight, he referred the question to Daryl Jurbala, Engineering Manager for Twilio Inc, whom Nguyen has worked with at Inflect in building their own network. “That absolutely was challenging,” replied Jurbala. “For a company who thinks that everything can and should be sold in software that can be run on a cloud, it’s very difficult for them to understand that certain workload might not quite be there yet.”

Jurbala then pointed out how a lot of those workloads are these edge workloads and VPNs where you need, optimally, custom silicon. “You need to make sure that your latency is going to be consistent and good and low,” he explained. “We’ve also run into issues where, it’s just basic business issues. Like, they’ve never bought something like this before. So essentially, label A/P. You have to go through all of that so that they understand security. They need to understand exactly what you’re doing, so that it fits in with the business. And those are probably the biggest challenges just to get started with this kind of thing.”

Next, Gerry Fassig, Vice President for Cloud & Hosting at Coresite offered some perspective. “To Daryl’s point exactly, that lack of expertise and additionally with the public cloud providers, not wanting to over-promote the private cloud products themselves, because they don’t want to create this fear that the internet might not be safe,” he added. “So they really rely on these service providers to do so. That’s really a development of a lot of internal engineering resources, and advisory resources for the enterprise”

Gerry Fassig, Vice President for Cloud & Hosting, Coresite

“And really what we have seen is the typical enterprise has a lack of expertise but also a very silo’d decision-making process,” revealed Fassig. “Data centers typically run with the real estate guys. When they’re talking about cloud, it’s usually the CTO or the people that are just focused on the application, and not the Stack. And the network is generally kind of an after-thought. But it’s really quite critical. Anytime that Amazon or one of them has an outage, everyone focuses on the cloud provider being the problem.”

“However, when you look at it, like the outage in US East last year, and looking at the client-role of the outage, there were all of these Bay Area customers, and you had to ask, Why are you single-sourced in U.S. East?” he mused. “You need to take a look in the mirror and take a look at how you re-architect to really serve your end-use as well as provide resiliency.”